Contact Us

We’re here to help

Have a question, need a hand with your event, or run into a problem? The Owambe Planner team reads every message. The fastest way to reach us is by email — we usually reply within 1–2 business days.

Email us

For anything at all, write to info@owambeplanner.com. To help us resolve your request quickly, please include:

• the email address or phone number on your account;
• whether you’re a planner or a vendor;
• a clear description of what you need, and a screenshot if something looks wrong.

What we can help with

• Account & sign-in — login issues, password resets, profile changes.
• Subscriptions & billing — Premium AI planning, receipts, and refunds. App-store subscriptions are billed by Apple or Google and can be managed in your device’s Settings.
• Vendors & listings — setting up your business profile, listings, verification, and boosts.
• Report a problem — a bug, a vendor, or content that shouldn’t be there.

Manage your account & data

You can delete your account and associated data at any time — see Delete Your Account. For how we handle your information, read our Privacy Policy and Terms of Service.

Follow us

For updates, tips, and vendor spotlights, follow @owambe.planner on Instagram, TikTok, X, Facebook, and LinkedIn — the links are in the footer below.