Delete Your Account

Owambe Planner (developer: Owambe Planner)

You can permanently delete your Owambe Planner account and the personal data associated with it at any time. There are two ways to do this.

1. Delete in the app (fastest)

1. Open the Owambe Planner app and sign in.
2. Go to Profile.
3. Tap Delete Account.
4. Confirm. Your account is deleted immediately.

2. Request deletion by email

If you can’t access the app, email info@owambeplanner.com from the email address on your account, with the subject “Delete my account”. We will verify your identity and delete your account within 30 days.

What gets deleted

When your account is deleted, we delete or anonymise your personal data, including:

• your profile (name, email, phone, city) and login credentials;
• your events and planning details (budgets, themes, tasks, guest counts);
• your vendor business profile and listings, if you are a vendor;
• your identity verification (KYC) images, if you submitted any;
• your chat messages, photos, voice notes, and saved vendors.

What we may keep

We may retain a limited set of records where the law requires it — for example, invoice and transaction records needed for accounting, tax, and fraud-prevention purposes. These are kept for the period required by applicable law (generally up to 6 years) and are then deleted or anonymised. App-store subscription billing is managed by Apple or Google and is governed by their terms.

Questions

For anything about deleting your account or your data, contact us at info@owambeplanner.com. See also our Privacy Policy.